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AIM Message from our Chairman – AIM has new Management Company

 

Dear Member

You may recall that I wrote to you all in July to advise that AIM would be moving from Regis Mutual Management Ltd to a new home with Thomas Miller.  I am delighted to confirm that this move has now taken place, and I wanted to reassure you all that as far as Members are concerned, you should not notice any difference at all in the service you receive from the AIM Team, nor any changes to the way your renewals are handled.

All covers and the great level of service the AIM team provides will remain the same and we are still firmly backed by QBE as the Mutual’s Supporting Insurer.

The core team remain the same, headed up by Sophia and assisted by Ralph; Cathy continues in Marketing, with Liz, Brad, Amy and Mark handling your renewals and cover enquiries.  Ben remains in Claims and can be contacted should that need arise.

Email addresses for the team have changed to “first name.last [email protected]  but the team will be contacting you as usual when it comes to time to renew your covers.   This is an exciting new chapter for the Mutual and the team.  Rest assured that AIM remains strong and firmly committed to its Members.

You can still email [email protected] if you have any general queries.

Thank you

Bob Edwards

Chairman of AIM

 

 

AIM celebrates 1,000 Members!

Message from our Chairman

We thank Andrew Gardiner for all his hard word and dedication to the Mutual and its Members.

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Public Liability Claims – Defence success for Member

We think it is important to publish details of judgement’s in Public Liability trial cases so that the Mutual and Members can use this valuable lessons learned information.  It also demonstrates that the Mutual will try to defend liability claims where it feels appropriate.  The details below have been provided by our legal colleagues at Clyde & Co who successfully defended this case.

Overview

The claimant, aged 14, suffered from Laurence Moon Beidl Syndrome which affected his eyesight. He was registered partially blind. The claimant often attended Sheffield Royal Society for the Blind  (“SRSB” – 1st defendant) for after school club and activities. SRSB took the claimant for a bouldering session at the premises of (“the Centre” – 2nd defendant).

Circumstances of Claim

Once at the Centre the claimant participated in warm up activities and then climbed one of the junior boulders. He did so with minimal assistance though he needed some help to get over the top of the wall. The wall had an enclosed chute/slide, which was popular with children, and which offered a means of descent. The chute was known to be fast. The claimant was instructed to slide down the chute and upon reaching the ground, he injured his ankle.

It was the claimant’s case that the enclosed chute was not safe for him, as his condition meant that his eyesight significantly worsened in dim conditions and that in going down the chute he had become disorientated.

Outcomes

It was accepted by all parties that the specifics of the claimant’s condition were not made known to the Centre staff, though the Centre knew he had a visual impairment. Visually impaired clients had used the chute in the past with no incidents, though the number was small.

The claimant alleged that the SRSB – 1st Defendant’s risk assessment in relation to the activity was inadequate and that a suitable assessment would have shown that the chute was not safe for this particular claimant. The Court agreed. Furthermore, the judge held that had the Centre instructors known that the chute was likely to disorientate the claimant, an alternative method of descent from the boulder wall could have been offered. The Court held that the Centre was not obliged by law to proactively enquire about the claimant’s condition and that it was entitled to rely on SRSB – 1st Defendant to draw any specific matters to the Centre’s attention.

The claimant was therefore successful in his claim against SRSB – 1st Defendant but unsuccessful against the Centre.

If you have any questions or queries about Public Liability cover and or the way the Mutual handles claims please get in touch.

Details of Clyde & Co : [email protected]

 

 

BeVenturesome – Member Profile

AIM Board Changes – Farewell Tricia

 

This month we said farewell to Tricia Rawlingson-Plant from Mill on the Brue who has decided after 10 years to step down from her position on the Board.  Tricia has been an active participant and a source of great knowledge to the team and we thank her for her valued contribution.  We know that she intends to spend more time enjoying another of her loves which is travelling around the world to some far flung and interesting countries and we wish her well.

If you have any questions about the Mutual or the Board specifically please do not hesitate to contact either [email protected] or [email protected]