Posts

Free Pharos Response Training for AIM Members – Registration required

The team at Pharos Response is delivering some additional free hour-long training sessions open to AIM Members.  Please find below training topics and links for you to register.

Please note that you will need a Zoom account to register so if ‘your email is not authorised’, this is because you do not have a Zoom account. Simply set one up in 2 minutes for free using the Zoom ‘sign up for free’ link at the top of the registration page. You will only need to do this once.

How best to manage social media in a critical incident
February 26th 1600
What to include in a first aid kit? Insights from a doctor with significant adventure & travel experience
March 21st 1600
What lessons can we learn from critical incident case studies in the adventure / travel sector?
April 16th 1600
To register, please visit this link and scroll right down to the bottom for the Zoom links.

https://pharos-response.co.uk/sectors/aimmembers/

Any problems or questions with registration, please contact the Pharos team at [email protected].

Best Caving Destinations in the UK

We’ve had some questions recently about whether AIM can cover caving activities, so we thought it a good time to explore the best caving destinations in the UK.  Here’s a round up of 15 magical caves provided by The Camping and Caravanning Club.

If your business is providing guided caving trips or you own an artificial cave, please be assured that we are very much still in the market and we can offer cover for this.  Please indicate to the Underwriters when you call us for a quote or when filling in the proposal form.

As part of our underwriting process we would ask that you have the recognised qualification to deliver this type of activity.  There are also a number of organisations which provide guidance and regulation Association of Cave Instructors :: Association of Caving Instructors and also CIC – British Caving Association (british-caving.org.uk)

15 Best UK Caves to Visit – The Camping and Caravanning Club

 

Free Pharos Response Training for AIM Members – Registration required

The team at Pharos Response is delivering some additional free hour-long training sessions open to AIM Members.  Please find below training topics and links for you to register this side of Christmas, including a repeat of the recent media training for those of you who missed it.

Please note that you will need a Zoom account to register so if ‘your email is not authorised’, this is because you do not have a Zoom account. Simply set one up in 2 minutes for free using the Zoom ‘sign up for free’ link at the top of the registration page. You will only need to do this once.

Please limit registration to three people per organisation to allow space for more organisations.

 

Keeping people safe onsite: your non-activity H&S duties and how to be compliant

Monday 25th September 1600-1700

For all adventure activity organisations.

Register now: https://us06web.zoom.us/webinar/register/7016892368682/WN_EEYUi4vdSWOZxzOus4ic_w

 

How to meet a school’s needs of a trip provider and more easily gain trip approval

Monday 16th October 1600-1700

For all adventure and travel organisations serving schools.

Register now: https://us06web.zoom.us/webinar/register/5016907272623/WN_gJZ9en83SyqpAmmr8pAgvg

 

Critical incident plan: how to structure yours

Monday 20th November 1600-1700

For all adventure and travel organisations.

Register now: https://us06web.zoom.us/webinar/register/1016907273128/WN_il4aC4HMQxifxDlH_p9WIA

 

(Repeat session) Managing the media during a crisis: how to help protect your hard-won reputation.

Monday 11th December 1600-1700

For all adventure and travel organisations.

Register now: https://us06web.zoom.us/webinar/register/5216883172841/WN_d-so1jP9TYGzuED9Za-6AQ

 

As a reminder for those of you who are not aware of Pharos Response, they are risk & reputation management specialists and provide AIM Members with significant discounts on their 24/7 incident response service.  For details or to subscribe to this service, click here https://pharos-response.co.uk/sectors/aimmembers/

Any problems or questions with registration, please contact the Pharos team at [email protected].

E-bikes and E-scooters – what’s the fire risk?

AIM’s supporting insurer QBE published this article which we know many activity providers will benefit from the safety messages contained within.

E-bikes and e-scooters are a great boon to getting around quickly and efficiently, but concern over the potential fire risk is growing.

E-bikes and e-scooters – what’s the fire risk? – QBE European Operations

Lightning Strike & Business Interruption Cover

Whilst many activity providers will be out enjoying the warm weather, the met office have issued warnings regarding thunderstorms, lightening, and heavy rainfall whilst the heatwave continues.

Lightning strikes are thankfully rare but they can happen, and they are only one possible cause of damage – fire, storm and flood damage are more common and of course all of these can cause a building to be unavailable for use, with practical and financial implications for an activity provider.  Ensuring you have Business Interruption cover as part of your policy is important.

A previous AIM member needed assistance during a violent storm of heavy rain and very strong winds, lightning struck the gable end of one of the dormitory blocks on their site. This strike damaged the fire alarm at the building which stopped it from functioning. The storm rumbled on and by 4am a local milkman, on his rounds, discovered the building was on fire and alerted the emergency services. Unfortunately by this time, the building had suffered significant damage including a collapsed front roof and damaged undercroft plus smoke damage throughout and all services (water/electric) were destroyed.

The effect on future bookings could have been disastrous, a group was booked in for the following week so alternative accommodation had to be found and the local youth hostel kindly provided this for us. 

The need to have the correct plans in place to deal with an incident of this nature is paramount. The centre already had a critical incident plan which was adhered to at the time and since then we have continued to update this plan, and other processes on an annual basis”

This particular Member had Business Interruption cover, which was important for their survival as it covered loss of earnings while the new dormitory was being build and an entire term’s worth of business.  To lose this level of income would have been disastrous.  The outcome was a positive one for them but without this important cover the story could have been very different.

Are You Covered?

AIM offers Business Interruption cover to all members who take Property Damage cover.

Business Interruption covers loss of income (including rent where appropriate) and increased costs arising from damage to a member’s premises. Surveys indicate that most SME’s buy cover for their buildings and contents, whether with AIM or a conventional commercial insurer, but fewer opt for the protection of Business Interruption cover as well.

If you are interested in learning more about Business Interruption, and receiving a quotation, please contact our team and we will be happy to provide a quotation.

Residentials, Adventure & Activity Centres

We were pleased to see some of AIM Members mentioned in this piece from School Travel Organiser .  The category of Best Residential experience is voted for in their annual School Travel Awards ceremony in May.  We know that there are many residential centres offering vital services that may not have been featured or nominated so a big shout out to you all.  This article highlights just a handful of them.  Many congratulations to Lost Earth Adventures, Lee Valley Canoe Cycle and Mill on the Brue.  If you run an activity business please speak to us we have experienced underwriters who are familiar with the type of activities you offer and residential centres and we’d be happy to help.  There are many benefits to being part of the Mutual, please see some of our Member Profiles to get a taste for the broad and diverse mix of Mutual Members.

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

 

Self Employed or Employed

When do Freelance Instructors need their own Personal Public Liability Insurance?

Incidents involving serious injury – Legal update

Our colleagues at Ince have kindly provided us with this article which looks at organisations and individuals response when there has been a serious injury and/or death.  It refers to best practice, the HSE’s role and how organisations can manage incidents of this nature.

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab